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Eviction Moratoria and Rent Payment Assistance                   

PAGE LAST UPDATED: November 15, 2021

  1. Small Business Tenants and Landlords
  2. Residential Tenants and Landlords

Rent Reconciliation 

On June 2, 2021, the Silicon Valley Economic Development Alliance (SVEDA) hosted a webinar on how small business tenants and landlords can seek fair agreement to reconcile rent arrears and renegotiate leases. The following information is not intended as legal advice. Seek the advice of an attorney before acting upon or relying upon any provided information.

Rent Reconciliation Resources

County of Santa Clara Eviction Moratorium

The County's eviction moratorium eligible small business tenants expired August 19, 2021. Small business tenants have up to 6 months after the moratorium expires or terminates to repay at least 50% of the past-due rent, and up to 12 months after the moratorium expires or terminates to repay in full the past-due rent. Civil fines and penalties, monetary damages and injunctive relief may be imposed on landlords who seek to retaliate or deny small business tenants of their rights and protections under the ordinance.

Moratorium Resources

Visit the County of Santa Clara's Moratorium web page for resources and information.

Tenant/Landlord Disputes

Campbell Rental Increase Dispute Program

The City of Campbell encourages property owners to limit rent increases to fair and reasonable amounts, provide greater than minimum advance notice of increases, limit the number of rent increases in any one year to as few as possible, provide well maintained living units, discourage retaliatory evictions, and cooperate with their tenants toward resolving any disputes.  

Project Sentinel

Project Sentinel is a non-profit organization that assists individuals with housing problems such as discrimination, mortgage foreclosure & delinquency, rental issues including repairs, deposits, privacy, dispute resolution, home buyer education, post purchase education and reverse mortgages.

Campbell renters and rental property owners may contact Project Sentinel which manages the Campbell Rent Mediation Program. Project Sentinel provides information and counseling regarding rights and responsibilities under California tenant landlord law and the Campbell ordinance. 

Contact Information

Phone: (408) 243-8565 

Business Hours: Monday through Friday 9:00 AM to 12:00 PM and 1:00 PM to 4:00

Website: Housing.org

Contact a Project Sentinel Case Manager

Renters or owners of complexes with four or more units are also eligible for conciliation and mediation through the Rent Mediation Program.  

Disputing a Rent Increase or Service Reduction

  • A tenant must first contact the owner/manager and make a reasonable, good faith effort to resolve the dispute.
  • If that effort does not resolve the dispute, the tenant may open a case by filing a petition with the Campbell Rent Mediation Program (petition forms are supplied upon request).
  • If the petition is for a rent increase, the petition must be filed within 15 days of the effective date of the increase.
  • If the petition is for a service reduction, a service reduction form must be filed with the petition forms.
  • Once the Program receives the petition, a copy of the petition is mailed to the property owner/manager, for review. Then, the administrator of the program will contact the property owner/manager to begin dispute resolution discussions.