If text to 911 is available to me, why should I use it only when a voice call to 911 is not an option?

Voice calls to 911 are usually the most efficient way to reach emergency help. For example, voice calls allow the 911 operator to more quickly ask questions and obtain information from the caller, while two-way communication by text can take more time and is subject to limits on the length of text messages. In addition, when you make a voice call to 911, the call taker will typically receive your phone number and the approximate location of your phone automatically.

Show All Answers

1. What is Text to 9-1-1 and why would I want to use it?
2. If I am able to text to 911, will the 911 center automatically know my location?
3. If text to 911 is available to me, why should I use it only when a voice call to 911 is not an option?
4. How will I know if 9-1-1 received my text?
5. Is there a charge to Text to 9-1-1?
6. Can I Text to 9-1-1 in languages other than English?