Sidewalk Maintenance Program

Repair Policy

The City of Campbell maintains approximately 74.5 miles of sidewalk, curb, and gutter. The current policy regarding the level of service for sidewalk maintenance was adopted by the City Council in 1993. That policy indicates the type of condition and appropriate action to be used on sidewalks in need of repair. The following is a summary of that policy.

Sidewalk Condition  City Action 
Sidewalk vertical displacement less than 1/2 inch  None taken 
Sidewalk vertical displacement between 1/2 and 1 1/2 inches  Sidewalk is ground smooth 
Sidewalk vertical displacement greater than 1 1/2 inches  Sidewalk is removed and temporarily ramped or replaced with asphalt concrete. This location is then added to the city's list for removal and replacement with a future sidewalk maintenance project. 
Sidewalk cracked, creating an uneven and lifted surface  Sidewalk is removed and replaced with asphalt concrete. This location is then added to the city's list for removal and replacement with a future sidewalk maintenance project. 

Uplifted or damaged curb and gutter is also repaired, however it is not a priority. The city’s first priority is to address potential tripping hazards in the pedestrian walkway areas. Ponding water in the gutter pan only becomes a priority when the water affects the stability and integrity of the adjacent asphalt pavement section as water in the pavement sub grade will deteriorate the service life of city streets.

Unfortunately due to budget constraints, the Annual Sidewalk Maintenance Program has been cut indefinitely. However, most sidewalk repairs are now being completed using asphalt concrete rather than Portland Cement Concrete as a cost savings measure. It is still the city’s priority to maintain a safe pedestrian walk-way, and therefore the property owner may still contact the city’s Public Works Maintenance Division and request for a sidewalk inspection. If it is determined upon the completion of the inspection that the displaced/uplifted area meets the aforementioned criterion for repair, then the city’s Maintenance Crew will do the necessary remedial work to make the pedestrian walkway safe again. 


To request for an inspection, please contact the City’s Public Work Maintenance Division at 408-866-2145 between the hours of 7 a.m. and 3:30 p.m. on Monday through Friday. You will need to provide your name, contact information (address and phone number), and location for which the displaced area is located. You can also send in this request via email

Encroachment Permits

As an option, the property owner may apply for an Encroachment Permit with the city’s Public Works Engineering Division, and hire a contractor at his/her own expense to remove and replace the displaced / damaged / uplifted sidewalk and/or curb and gutter section. Any improvements in the public right of way will require an Encroachment Permit. For more information about the Encroachment Permit process and application visit the Engineering Division at City Hall, located at 70 North First Street, in downtown Campbell. The Engineering Division is open from 8 a.m. to 5 p.m., Monday through Friday.   

It is important to note that the Public Works Maintenance Division continues to maintain the removal and replacement list should the budget situation improve and the Sidewalk Maintenance Program gets reinstated. At that point, the locations that are listed will be addressed in the order they were received and inspected by the Maintenance Division.